Terms of service
Welcome to Snootly. By using www.snootly.us or purchasing our products, you agree to these terms. They exist to keep things fair in both directions.
1. What Snootly is — and isn't. Snootly products are pet supplements intended to support normal skin, coat, and digestive function in healthy dogs. Snootly is not a drug and not a substitute for veterinary care. Our products are not intended to diagnose, treat, cure, or prevent any disease. If your pet has red, hot, painful, or smelly skin or ears, an active infection, or any concerning symptoms, see a licensed veterinarian first. Nothing on this site is veterinary advice.
2. Your responsibility. You confirm you're at least 18, the information you provide is accurate, and you'll follow the product's label directions, including dosing by weight. Consult your veterinarian before use if your dog is pregnant, nursing, on medication, or has a known medical condition. Discontinue use and consult a vet if any adverse reaction occurs.
3. Subscriptions and billing. Subscription plans renew automatically at the interval you select until you cancel. You authorize us to charge your payment method on each renewal date. You can skip, pause, change frequency, or cancel anytime through your account portal or by emailing support@snootly.us before your next billing date. Charges already processed for shipped orders are governed by our Return & Refund Policy.
4. Pricing and promotions. Prices may change; changes never apply retroactively to an order already placed. Introductory discounts apply to the first order only, once per customer. We may correct pricing errors on unshipped orders, with the option for you to cancel at the corrected price.
5. Limitation of liability. To the fullest extent permitted by law, Snootly's total liability for any claim arising from a purchase is limited to the amount you paid for the product at issue. We are not liable for indirect, incidental, or consequential damages. Some jurisdictions don't allow these limitations, so they may not fully apply to you.
6. Disputes. These terms are governed by the laws of [YOUR STATE]. Before filing any formal dispute, you agree to contact support@snootly.us and give us 30 days to resolve the issue — we resolve nearly everything at this step. Any dispute that can't be resolved informally will be handled through binding individual arbitration where permitted by law; you and Snootly each waive the right to a class action.
7. Intellectual property. All content on this site — copy, images, branding, product names — belongs to [LLC NAME] and may not be reused without written permission.
8. Changes. We may update these terms; the version posted at time of your order applies to that order.
Contact: support@snootly.us